Refund & Cancellation Policy

First-time subscribers may request a full refund within 7 days of the initial purchase date, provided that the service has not been substantially used. "Substantially used" generally means the account has consumed a significant portion of the plan's monthly script quota.

Subscription renewals (the second and subsequent billing cycles) are generally non-refundable. You can cancel at any time to stop future renewals — see "Cancellation" below. If you believe a renewal was charged in error (e.g., a billing bug or a duplicate charge), email us within 7 days of the charge and we will review your case in good faith.

• Requests made more than 7 days after the initial purchase;
• Accounts that have substantially used the monthly quota;
• Accounts suspended or terminated for violation of our Terms of Service;
• Partial-month or pro-rated refunds for unused days after a renewal.

Email ghostforgeapp@gmail.com from the email address on your account with the subject line "Refund request". Include your account email and the approximate date of purchase. We respond within 2 business days. Approved refunds are issued to the original payment method by our Merchant of Record and typically appear within 5–10 business days.

You can cancel your subscription at any time from your account settings or by emailing support. Cancellation stops all future renewals immediately. Your access remains active until the end of the current paid billing period; no further charges will be made.

Questions about refunds or cancellation? Email ghostforgeapp@gmail.com.